3.1_500 - Text Change
change conversation starter suggestions for first situation to:
"Welcome to the hotel. Can I help you?
• If the Guest says yes, and indicates they’re using a digital key, thank them for using the digital key, and offer assistance. • The Guest says no. You reply: "Great, thanks for staying with us. Have you seen our Hilton HHonors app and have you tried the digital key?"
for second situation:
Change "business center" to "fitness center"