3.2_600 - Text change
Center the gold boxes in the space provided.
First situation should read: A Hilton HHonors Guest who used digital check-in arrives at the front desk. The Guest did not use digital key.
Second situation conversation starter suggestion should read: After handing the Guest their key packet, ask, "Have you heard about our digital key? It's an exclusive benefit for our Hilton HHonors Guests who book direct to provides a quick and convenient check-in experience. Would you like to hear more about the Hilton HHonors program, including the digital key benefit? If you are interested, I can enroll you right now.”
Change asterisk to "Blue Hilton Honors members, and other select Guests, must..."