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  • hilton
  • FOCUS-updates-job-aids
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  • #78

Closed
Open
Created Jan 05, 2016 by Chuck Dent@cdentMaintainer

10.0-800 - Text Changes

  1. When # 1 is clicked, show on left - "When a Guest using a digital key requires an arrival before noon and the room is Vacant/Ready, you should select the “Early Checkin” box on the dashboard. This will start the automated check-in process at 9 am local hotel time. See the Job Aid for Early Arrivals and Early Departures for more details." [Make sure Early Arrivals title is in italics.]

  2. In #3 (closed), show on left - change first paragraph to "You can add special permission access to a Guest's digital key before they have arrived either through OnQ PM or by expanding the Guest’s details on the Daily Activity screen, and checking the appropriate boxes in the Additional Access box." ADD a new sentence after the numbered list - "Note: Be aware that any changes to the digital key must be also be applied to any keycards for that room."

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