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Created by Chuck Dent@cdentMaintainer

3.3 Esuites 400 - Text Changes

  1. Change the "Making a difference" line at the top to "Making a difference in the lives of others by being gracious, engaging, and caring".

  2. Change the "This means" text and bullets to:

This means:

We are gracious when we thank the guest for being a loyal HHonors member and using the digital key.

We engage with our digital key guests when we ask for their feedback and ensure their needs are met.

We care for our digital key guests and listen, especially when concerns and challenges arise.